Sefton Metropolitan Borough Council - Welfare Benefit Advice Team

Contact details

Sefton Metropolitan Borough Council - Welfare Benefit Advice Team
Ground Floor Magdalen House, 30 Trinity Road
Bootle
Liverpool
L20 3NJ

Public phone: Public Advice Line Tel 0151 934 3660 (Open Mon, Tues, Thurs, Fri 10am – 12.30pm)

Email: welfarerights.advice@sefton.gov.uk

Website URL: http://www.sefton.gov.uk

General information

Service offered: Advice and casework for the general public regarding Welfare benefit claims to representation at appeals. Signposting information on debt, employment, housing and immigration issues. Telephone advice Line Monday, Tuesday, Thursday - Friday 10am - 12.30pm.

Target group: General public.

Area served: Sefton Residents

How to contact: Phone (0151 934 3660) for advice, make an appointment or email Welfarerights.advice@sefton.gov.uk

Availability

Monday: 10am - 12.30pm advice line

Tuesday: 10am - 12.30pm advice line

Wednesday:

Thursday: 10am - 12.30pm advice line

Friday: 10am - 12.30pm advice line

Weekends: Closed

Office Hours: Mon-Thurs 9am - 5.30pm / Fri 9am - 4.15pm

Accessibility

Wheelchair access: -

Accessible toilets: -

Access notes: 

Other information

Languages other than English: By arrangement (we need to book interpreters)

Charity number:

Year established: 0

Staffing: 3 full time

Public transport:

Record last checked: 09 July 2025

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