Sefton Metropolitan Borough Council - Welfare Benefit Advice Team
Contact details
Sefton Metropolitan Borough Council - Welfare Benefit Advice Team
Ground Floor Magdalen House, 30 Trinity Road
Bootle
Liverpool
L20 3NJ
Public phone: Public Advice Line Tel 0151 934 3660 (Open Mon, Tues, Thurs, Fri 10am – 12.30pm)
Email: welfarerights.advice@sefton.gov.uk
Website URL: http://www.sefton.gov.uk
General information
Service offered: Advice and casework for the general public regarding Welfare benefit claims to representation at appeals. Signposting information on debt, employment, housing and immigration issues. Telephone advice Line Monday, Tuesday, Thursday - Friday 10am - 12.30pm.
Target group: General public.
Area served: Sefton Residents
How to contact: Phone (0151 934 3660) for advice, make an appointment or email Welfarerights.advice@sefton.gov.uk
Availability
Monday: 10am - 12.30pm advice line
Tuesday: 10am - 12.30pm advice line
Wednesday:
Thursday: 10am - 12.30pm advice line
Friday: 10am - 12.30pm advice line
Weekends: Closed
Office Hours: Mon-Thurs 9am - 5.30pm / Fri 9am - 4.15pm
Accessibility
Wheelchair access: -
Accessible toilets: -
Access notes:
Other information
Languages other than English: By arrangement (we need to book interpreters)
Charity number:
Year established: 0
Staffing: 3 full time
Public transport:
Record last checked: 09 July 2025