South Tyneside Welfare Support Service
South Tyneside Homes, South Shields Town Hall & Civic Offices
Westoe Road
South Shields
NE33 2RL
Public phone: 0191 424 6040 / 0300 123 6633
Email: welfaresupport@southtynesidehomes.org.uk
Website URL: http://www.southtynesidehomes.org.uk
Service offered: The service provides advice and casework for the general public on welfare benefits and debt issues. Appointments are available around the borough Monday to Friday and we offer a telephone advice service. The service manages the council’s Local Welfare Provision scheme which makes payments for people in financial crisis.
Target group: General public, residents of South Tyneside
Area served: South Tyneside.
How to contact: Telephone (01914246040/0300 123 6633) or email welfaresupport@southtynesidehomes.org.uk. Open Mon-Thurs 9am-5pm / Fri 8.30am-4.30pm
Monday: 9am – 5pm
Tuesday: 9am – 5pm
Wednesday: 9am – 5pm
Thursday: 9am – 5pm
Friday: 8.30am – 4.30pm
Weekends: Closed
Office Hours:
Wheelchair access: Yes - full
Accessible toilets: Yes
Access notes: Ask for support with your specific requirements at the point of booking an appointment. Home visits for people unable to attend the office.
Languages other than English: Access to interpreters and BSL.
Charity number:
Year established: 2006
Staffing: 21
Public transport:
Record last checked: 20 November 2020