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Bristol City Council - Welfare Rights and Money Advice Service

Contact details

Bristol City Council - Welfare Rights and Money Advice Service
Welfare Rights and Money Advice Service (100TS)
3rd Floor North, Bristol City Council
PO Box 3176

Public phone: 0117 352 1888


Website URL:

General information

Service offered: Benefits advice and casework for vulnerable people who live in Bristol City Council’s area, including those who have a severe sensory impairment such as BSL users. Benefit take-up work, including outreach sessions - email for detail. Welfare rights and money advice support services for Supporting People legacy funded projects, including sheltered/supported housing. Current temporary project is a DCLG homelessness prevention Trailblazer service, Advice+, designed to make early interventions with households likely to be at risk of homelessness due to their financial and housing situation.

Target group: Mainly older and disabled people living in Bristol City Council’s area

Area served: Bristol.

How to contact: Email:


Monday: 8.30am - 5pm

Tuesday: 8.30am - 5pm

Wednesday: Closed

Thursday: 8.30am - 5pm

Friday: 8.30am - 4.30pm


Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Outreach service for deaf people; outreach service for Somali households.

Other information

Languages other than English: Access to interpreters and BSL.

Charity number: N/A Local authority advice service

Year established: 1990

Staffing: 18.6 full time.

Public transport: Based in central Bristol, near Temple Meads station. Please make an appointment, there is no drop-in service.

Record last checked: 15 August 2017


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