Bristol City Council - Welfare Rights and Money Advice Service
Welfare Rights and Money Advice Service (100TS)
3rd Floor North, Bristol City Council
PO Box 3176
Bristol
BS3 9FS
Public phone: 0117 352 1888
Email: welfarerights@bristol.gov.uk
Website URL: http://www.bristol.gov.uk/benefits-financial-help/welfare-rights-and-money-advice-service
Service offered: Benefits advice and casework for vulnerable people who live in Bristol City Council’s area, including those who have a severe sensory impairment such as BSL users. Benefit take-up work, including outreach sessions - email for detail. Welfare rights and money advice support services for Supporting People legacy funded projects, including sheltered/supported housing. Current temporary project is a DCLG homelessness prevention Trailblazer service, Advice+, designed to make early interventions with households likely to be at risk of homelessness due to their financial and housing situation. Please note casework is offered by appointment only and we operate a waiting list system.
Target group: Mainly older and disabled people living in Bristol City Council’s area
Area served: Bristol City Council catchment area.only
How to contact: Email: welfarerights@bristol.gov.uk
Monday: 8.30am - 5pm
Tuesday: 8.30am - 5pm
Wednesday: Closed
Thursday: 8.30am - 5pm
Friday: 8.30am - 4.30pm
Weekends:
Office Hours:
Wheelchair access: Yes - full
Accessible toilets: Yes
Access notes: Outreach service for deaf people; outreach service for Somali households.
Languages other than English: Access to interpreters and BSL.
Charity number: N/A Local authority advice service
Year established: 1990
Staffing: 18.6 full time.
Public transport: Based in central Bristol, near Temple Meads station.
Record last checked: 04 July 2018