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Bristol City Council - Welfare Rights and Money Advice Service

Contact details

Bristol City Council - Welfare Rights and Money Advice Service
Welfare Rights and Money Advice Service (100TS)
PO Box 3399
Bristol
BS1 9NE

Public phone: 0117 352 1888

Email: welfarerights@bristol.gov.uk

Website URL: http://www.bristol.gov.uk/benefits-financial-help/welfare-rights-and-money-advice-service

General information

Service offered: Benefits advice and casework for vulnerable people who live in Bristol City Council’s area, including those who have a severe sensory impairment such as BSL users. Benefit take-up work, including outreach sessions - email for detail. Welfare rights and money advice support services for Supporting People legacy funded projects, including sheltered/supported housing. Current project is a homelessness prevention service, Advice+, designed to make early interventions with households likely to be at risk of homelessness due to their financial and housing situation. Please note casework is offered by appointment only and we operate a waiting list system.

Target group: Mainly older and disabled people living in Bristol City Council’s area

Area served: Bristol City Council catchment area.only

How to contact: Email: welfarerights@bristol.gov.uk

Availability

Monday: 8.30am - 5pm

Tuesday: 8.30am - 5pm

Wednesday: Closed

Thursday: 8.30am - 5pm

Friday: 8.30am - 4.30pm

Weekends:

Office Hours:

Accessibility

Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Outreach service for deaf people; outreach service for Somali households.

Other information

Languages other than English: Access to interpreters and BSL.

Charity number: N/A Local authority advice service

Year established: 1990

Staffing: 18.6 full time.

Public transport: Based in central Bristol, near Temple Meads station.

Record last checked: 12 May 2020

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