St Helens MBC - Housing/Council Tax Benefits and Money Advice
Public phone: 01744 676789 / 01744 456 666 Benefit Action Line
Website URL: http://www.sthelens.gov.uk
Service offered: Advice for people with problems paying council tax and/or business rates. Housing & council tax reduction call centre on 01744 456666. Advice & information on all aspects of Housing/Council Tax Reduction, including advice on income maximisation. Help with free school meals & milk, (footwear & clothing grants - please remove no longer provided by the Council). Referrals to local CAB for money advice. General welfare benefits advice via the Action Line.
Target group: General public.
Area served: St Helens Metropolitan Borough - St Helens, Rainford, Newton le Willows, Billinge.
How to contact: Phone/Website.
Weekends: Sat 10am-2pm
Office Hours: Monday - Friday 8am - 6pm
Wheelchair access: Yes - full
Accessible toilets: Yes
Access notes: Parking available nearby. Loop system. Some information in large print. Home visits for people unable to visit office.
Languages other than English: BSL trained staff.
Year established: 0
Staffing: 22 staff.
Public transport: St Helens train and bus stations close by.
Record last checked: 30 October 2020