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St Helens MBC - Housing/Council Tax Benefits and Money Advice

Contact details

St Helens MBC - Housing/Council Tax Benefits and Money Advice
Wesley House
Corporation Street
St Helens
WA10 1HF

Public phone: 01744 676789 / 01744 456 666 Benefit Action Line

Email: benefitactionline@sthelens.gov.uk

Website URL: http://www.sthelens.gov.uk

General information

Service offered: Advice for people with problems paying council tax and/or business rates. Housing & council tax reduction call centre on 01744 456666. Advice & information on all aspects of Housing/Council Tax Reduction, including advice on income maximisation. Help with free school meals & milk, (footwear & clothing grants - please remove no longer provided by the Council). Referrals to local CAB for money advice. General welfare benefits advice via the Action Line.

Target group: General public.

Area served: St Helens Metropolitan Borough - St Helens, Rainford, Newton le Willows, Billinge.

How to contact: Drop-in or phone for an appointment.

Availability

Monday: 9am-4.30pm

Tuesday: 9am-4.30pm

Wednesday: 10am-4.30pm

Thursday: 9am-4.30pm

Friday: 9am-4.30pm

Weekends: Sat 10am-2pm

Office Hours: Monday - Friday 8am - 6pm

Accessibility

Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Parking available nearby. Loop system. Some information in large print. Home visits for people unable to visit office.

Other information

Languages other than English: BSL trained staff.

Charity number:

Year established: 0

Staffing: 22 staff.

Public transport: St Helens train and bus stations close by.

Record last checked: 10 August 2017

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