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Redcar and Cleveland Borough Council - Welfare Rights Unit

Contact details

Redcar and Cleveland Borough Council - Welfare Rights Unit
Welfare Rights Team, Belmont House
Rectory Lane
TS14 7FD

Public phone: 01642 771 166


Website URL:

General information

Service offered: Free, independent, and confidential specialist advice and information about all Social Security Benefits and Tax Credits including Universal Credit.

Target group: Residents of Redcar & Cleveland.

Area served: Redcar and Cleveland.

How to contact: Please phone (01642 771 166) or email to request a callback from an adviser. We will return your call or respond to your email within 3 working days.


Monday: 9am-5pm

Tuesday: 9am-5pm

Wednesday: 9am-5pm

Thursday: 9am-5pm

Friday: 9am-4.30pm


Office Hours: Monday - Friday 9am-5pm


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: 

Other information

Languages other than English:

Charity number:

Year established: 0

Staffing: 5 full time (Local Authority- non-statutory service)

Public transport:

Record last checked: 25 August 2020


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