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North East Lincolnshire Council - Customer Access Point (Grimsby)

Contact details

North East Lincolnshire Council - Customer Access Point (Grimsby)
Municipal Offices
Town Hall Square
North East Lincolnshire
DN31 1HU

Public phone: 01472 313 131 (Council switchboard)


Website URL:

General information

Service offered: Advice and information on housing benefit, council tax benefits and debts, welfare benefits, housing and help for homeless people, free school meals, school clothing grants and concessionary fares.

Target group: General public.

Area served: Grimsby and surrounding areas.

How to contact: Drop In (Suspended during coronavirus pandemic, please check website for up to date information), phone or via website.


Monday: 8.30am - 4.30pm

Tuesday: 8.30am - 4.30pm

Wednesday: 8.30am - 4.30pm

Thursday: 8.30am - 4.30pm

Friday: 8.30am - 4.30pm


Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Parking available for disabled people. Loop system. Home visits for people unable to attend the office.

Other information

Languages other than English: Access to interpreters.

Charity number:

Year established: 0


Public transport: Located close to the bus station.

Record last checked: 28 October 2020


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