The Council House
Public phone: 01332 643394
Website URL: http://www.derbyhomes.org
Service offered: Advice and support on debt and welfare benefits for residents of Derby.
Target group: Derby Homes tenants and Derby City residents.
Area served: Derby City.
How to contact: Phone (01332 643394) , email, letter
Monday: 10am-3pm (Triage Phone)
Tuesday: 10am-3pm (Triage Phone)
Wednesday: 10am-3pm (Triage Phone)
Thursday: 10am-3pm (Triage Phone)
Friday: 10am-3pm (Triage Phone)
Wheelchair access: Yes - full
Accessible toilets: Yes
Access notes: Parking for disabled drivers; ramped entrance; lifts in the building; access to signers; loop system; home visits for people unable to attend the office.
Languages other than English: Access to interpreters and BSL
Year established: 2002
Staffing: 13 FTE caseworkers.
Public transport: City centre location.
Record last checked: 12 July 2018