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Bedford Borough Council - Customer Advisory/Benefit Promotion Service

Contact details

Bedford Borough Council - Customer Advisory/Benefit Promotion Service
2 Horne Lane
MK40 1RA

Public phone: 01234 267422 / 01234 718097


Website URL:

General information

Service offered: Information and advice on housing benefit and council tax reduction.

Target group: General public.

Area served: Bedford and surrounding villages in North Bedfordshire.

How to contact: Phone or email.


Monday: 8.45am - 5.15pm

Tuesday: 8.45am - 5.15pm

Wednesday: 8.45am - 5.15pm

Thursday: 8.45am - 5.15pm

Friday: 8.45am - 4.45pm

Weekends: Saturday 9am - 1pm

Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Parking. Lift. Level entrance. Lift. Information in Braille or large print on request.

Other information

Languages other than English: French, German, Italian, Spanish, Urdu, access to interpreters, Language Line and BSL.

Charity number:

Year established: 1990


Public transport: Bedford train station - 10 minutes walk.

Record last checked: 14 February 2022


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