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The First Step (Previously Knowsley Domestic Violence Support Services)

Contact details

The First Step (Previously Knowsley Domestic Violence Support Services)
The First Step Centre
The Old Schoolhouse
L36 0UX

Public phone: 0151 548 3333


Website URL:

General information

Service offered: Support services for people experiencing domestic abuse. Refuge accommodation for women & children. Information, 1:1 and group work support, signposting/liaison with other agencies. Independent Domestic and Sexual Violence Advocacy team for very high risk clients i.e. Gold

Target group: Anyone experiencing domestic abuse

Area served: Knowsley - Huyton, Kirkby, Prescot, Halewood and surrounding areas.

How to contact: Phone 0151 548 3333


Monday: 9am - 4.30pm

Tuesday: 9am - 4.30pm

Wednesday: 9am - 4.30pm

Thursday: 9am - 4.30pm

Friday: 9am - 4.30pm

Weekends: Closed

Office Hours: Refuge staffed 24 hours 7 days a week.


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Some parking available but can be busy at times. Office on first floor but lift is available if required.

Other information

Languages other than English: NONE

Charity number: 1054533

Year established: 1996

Staffing: 5 full time, 12 part time, 1 volunteer.

Public transport:

Record last checked: 09 November 2021


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