Durham County Council Welfare Rights Service

Contact details

Durham County Council Welfare Rights Service

Public phone: N/A

Email: welfare.rights@durham.gov.uk

Website URL: http://www.durham.gov.uk

General information

Service offered: A specialist internal council service offering advice on all aspects of welfare rights and benefits up to appeal tribunal representation.

Target group: Referrals only from Durham County Council teams and officers.

Area served: County Durham.

How to contact: Durham County Council staff can contact by email welfare.rights@durham.gov.uk . Members of the public seeking advice on welfare benefits can find details of advice organisations on Durham County Council website: https://www.durham.gov.uk/article/3028/Benefits-advice-or-help-with-a-benefits-appeal .

Availability

Monday: Please Email for further information

Tuesday:

Wednesday:

Thursday:

Friday:

Weekends:

Office Hours:

Accessibility

Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: 

Other information

Languages other than English: Access to interpreters.

Charity number:

Year established: 0

Staffing: Information not available

Public transport:

Record last checked: 31 October 2025