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Durham County Council - Welfare Rights

Contact details

Durham County Council - Welfare Rights

Public phone: 03000 268 968


Website URL:

General information

Service offered: Advice and information on all aspects of welfare rights and benefits, including Housing Benefit and Council Tax. Representation at tribunals.

Target group: Anyone seeking assistance with benefits problems.

Area served: County Durham.

How to contact: Phone, write or email-do not do face to face appointments


Monday: 9am - 12 noon

Tuesday: 9am - 12 noon

Wednesday: 9am - 12 noon

Thursday: 9am - 12 noon

Friday: 9am - 12 noon


Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: 

Other information

Languages other than English: Access to interpreters.

Charity number:

Year established: 1987

Staffing: 21 full time staff.

Public transport:

Record last checked: 20 October 2017

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