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Shelter - Sheffield Advice Support and Guidance Service

Contact details

Shelter - Sheffield Advice Support and Guidance Service
Shelter Advice Centre
Furnival Gate
S1 4QP

Public phone: 0344 515 1515


Website URL:

General information

Service offered: Advice on housing and benefits at both generalist and specialist level. Advice on debt at general level. Advice and support for people to access accommodation either in the private rented sector or through registered social landlords. Advice and guidance on wider housing related issues.

Target group: Anyone homeless or threatened with / at risk of homelessness and/or requires guidance on wider housing related issues.

Area served: South Yorkshire

How to contact: By phone (0344 515 1515) – to speak to an admin about how to access support or in person at the Advice Centre – to speak to an advice assistant/adviser. Open 9am-5pm Monday to Friday


Monday: 9am - 5pm

Tuesday: 9am - 5pm

Wednesday: 9am - 5pm

Thursday: 9am - 5pm

Friday: 9am - 5pm

Weekends: Not Open

Office Hours: 9am - 5pm


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Ground floor access

Other information

Languages other than English: Access to interpreters.

Charity number: 263710

Year established: 1999

Staffing: The Shelter Sheffield Hub employs 60+ staff including advisers

Public transport: Based in the city centre.

Record last checked: 13 June 2019


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