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Shelter - Sheffield Advice Support and Guidance Service

Contact details

Shelter - Sheffield Advice Support and Guidance Service
Shelter Advice Centre
Furnival Gate
S1 4QP

Public phone: 0344 515 1515


Website URL:

General information

Service offered: Advice on housing, benefits and debt at both generalist and specialist level. Support for people to access accommodation either in the private rented sector or through registered social landlords. Assistance when taking up a new tenancy. Guidance on wider housing related issues.

Target group: Anyone homeless or threatened with / at risk of homelessness.

Area served: Sheffield.

How to contact: By phone (03445151515) – to speak to an admin about how to access support. Via drop-ins – to speak to an adviser.


Monday: 9am - 5pm (Phone)

Tuesday: 9am - 5pm (Phone) / 9.30am - 12.30pm (Drop In)

Wednesday: 9am - 5pm (Phone)

Thursday: 9am - 5pm (Phone) / 1.30pm - 4.30pm (Drop In)

Friday: 9am - 5pm (Phone)

Weekends: Not Open

Office Hours: 9am - 5pm


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Ground floor access

Other information

Languages other than English: Access to interpreters.

Charity number: 263710

Year established: 1999

Staffing: The Shelter Sheffield Hub employs 60+ staff including advisers

Public transport: Based in the city centre.

Record last checked: 17 May 2018


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