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Shelter - Birmingham Support Services

Contact details

Shelter - Birmingham Support Services
4th Floor
Gateway House
50-53 High Street
B4 7SY

Public phone: 0344 515 1621/ 0344 515 1800


Website URL:

General information

Service offered: Practical and emotional support for families settling into new accommodation after homelessness. Help with benefits, accessing childcare and obtaining tools. DIY skills advice. Support for victims of domestic violence. Youth crime team - intervention in families with offending children. Family group conferencing for families with relationship breakdown.

Target group: Homeless families, single parents and pregnant women.

Area served: Birmingham and West Midlands.

How to contact: Phone or write.


Monday: 9am - 5pm

Tuesday: 9am - 5pm

Wednesday: 9am - 5pm

Thursday: 9am - 5pm

Friday: 9am - 5pm

Weekends: Closed

Office Hours:


Wheelchair access: Yes - limited

Accessible toilets: Yes

Access notes: Level entrance. Lift. Home visits for people unable to attend the office.

Other information

Languages other than English: Access to interpreters and Language Line.

Charity number: 263710

Year established: 1999

Staffing: 4 full time and 2 part time staff.

Public transport:

Record last checked: 13 July 2017


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