Nottingham City Council Welfare Rights Service

Contact details

Nottingham City Council Welfare Rights Service
Bulwell Riverside, Main Street, Bulwell
(Additional Location - Loxley House, Station Street, Nottingham, NG2 3NG)

Public phone: 0115 915 1355


Website URL:

General information

Service offered: Telephone duty advice line: we can offer benefit checks, advice, assistance and representation on Welfare Benefits including challenging decisions and appeals. Debt Advice including and any emergency action identified. Appointments: we offer follow up telephone appointments with caseworkers for the following matters: challenging any DWP/LA/HMRC tax credits decisions inc. appeal representation. So long as you have at least one priority creditor we can assist with negotiation with creditors, financial statements, Insolvency and housing related debt advice. First point of contact is via our Telephone Advice line (0115 9151355).

Target group: Residents of Nottingham

Area served: Nottingham.

How to contact: Phone 0115 915 1355 or email . Open Mon-Fri 9am – 5pm


Monday: 9am - 5pm

Tuesday: 9am - 5pm

Wednesday: 9am - 5pm

Thursday: 9am - 5pm

Friday: 9am - 5pm

Weekends: Closed

Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Disabled parking in car park at Bulwell Riverside Office, drop off/pick up points at the main entrance of both offices.

Other information

Languages other than English:

Charity number:

Year established: 0

Staffing: Team of 16 paid advisers

Public transport: Tram stops close to main offices

Record last checked: 18 May 2023


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