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Nottingham City Council Welfare Rights Service

Contact details

Nottingham City Council Welfare Rights Service
Bulwell Riverside
Main Street

Public phone: 0115 915 1355


Website URL:

General information

Service offered: Advice, assistance and representation on Welfare Benefits and Tax Credits, including challenging decisions and appeals. Debt Advice including negotiation with creditors, Insolvency and housing related debt advice e.g. possession action and evictions. First point of contact is via our Telephone Advice line (0115 9151355) with face-to-face appointments available if necessary at outreach services across the City

Target group: Residents of Nottingham

Area served: Nottingham.

How to contact: Phone 0115 915 1355 or email . Open Mon-Fri 8.30am - 4.50pm


Monday: 8.30am - 4.50pm

Tuesday: 8.30am - 4.50pm

Wednesday: 8.30am - 4.50pm

Thursday: 8.30am - 4.50pm

Friday: 8.30am - 4.50pm

Weekends: Closed

Office Hours: Monday - Friday 9am - 5pm


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Disabled parking in car park at Bulwell Riverside Office, drop off/pick up points at the main entrance.

Other information

Languages other than English:

Charity number:

Year established: 0

Staffing: Team of 16 paid advisers

Public transport: Tram stops close to main offices

Record last checked: 07 June 2021


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