Various - details for local services available from: https://england.shelter.org.uk/get_help/local_services
Public phone: 0808 800 4444 - helpline / 0300 330 1234 (Unable to provide housing advice on this number)
Website URL: http://www.shelter.org.uk
Service offered: National charity providing a free housing advice helpline and a network of housing advice centres for people with housing problems. CLA funded advice available for housing issues. Legal unit for housing advice. Run projects for families in temporary accommodation. Provide training courses on housing and related issues. Campaigns and lobbies for people who are homeless or badly housed. Researches housing issues.
Target group: Organisations working with homeless and poorly housed people.
Area served: England and Scotland.
How to contact: Phone. Free housing advice helpline on 0808 800 4444
Monday: 8am - 8pm (Helpline)
Tuesday: 8am - 8pm (Helpline)
Wednesday: 8am - 8pm (Helpline)
Thursday: 8am - 8pm (Helpline)
Friday: 8am - 8pm (Helpline)
Weekends: Sat/Sun - 8am - 5pm (Helpline)
Office Hours: Various dependent on service
Wheelchair access: Yes - full
Accessible toilets: Yes
Languages other than English: The Helpline is assisted by language line for non-English speaking callers.
Charity number: 263710
Year established: 1966
Record last checked: 23 December 2020