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Shelter

Contact details

Shelter
Various - details for local services available from: https://england.shelter.org.uk/get_help/local_services

Public phone: 0808 800 4444 - helpline / 0300 330 1234 (Unable to provide housing advice on this number)

Email: info@shelter.org.uk

Website URL: http://www.shelter.org.uk

General information

Service offered: National charity providing a free housing advice helpline and a network of housing advice centres for people with housing problems. CLA funded advice available for housing issues. Legal unit for housing advice. Run projects for families in temporary accommodation. Provide training courses on housing and related issues. Campaigns and lobbies for people who are homeless or badly housed. Researches housing issues.

Target group: Organisations working with homeless and poorly housed people.

Area served: England and Scotland.

How to contact: Phone. Free housing advice helpline on 0808 800 4444

Availability

Monday: 8am - 8pm (Helpline)

Tuesday: 8am - 8pm (Helpline)

Wednesday: 8am - 8pm (Helpline)

Thursday: 8am - 8pm (Helpline)

Friday: 8am - 8pm (Helpline)

Weekends: Sat/Sun - 8am - 5pm (Helpline)

Office Hours: Various dependent on service

Accessibility

Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: 

Other information

Languages other than English: The Helpline is assisted by language line for non-English speaking callers.

Charity number: 263710

Year established: 1966

Staffing:

Public transport:

Record last checked: 08 June 2018

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