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Shelter - Dorset Housing Aid Centre

Contact details

Shelter - Dorset Housing Aid Centre
30 Poole Hill
Bournemouth
BH2 5PS

Public phone: 03301 755 121 (Advice and Guidance) / 03445 151 777 (Legal Aid Services)

Email: bournemouth@shelter.org.uk

Website URL: http://www.shelter.org.uk

General information

Service offered: Advice and specialist help in housing, debt and welfare benefits. Dealing with a range of issues including homelessness, disrepair, overcrowding, landlord/tenant problems and housing benefit matters. Advice and guidance: For advice or guidance, call 03301 755 121 between the hours of 9:00am – 5:00pm, Monday to Friday. Our Legal Aid legal services: If you require assistance with a legal matter – including a court hearing – or need an appointment with our Legal team, call 03445 151 777. Shelter’s nationwide helpline can also be contacted on 0808 800 4444.

Target group: Anyone who is homeless or at risk of homelessness and anyone with a housing related problem.

Area served: Bournemouth, Poole, Dorset

How to contact: Email - bournemouth@shelter.org.uk , phone - 03301 755 121 (Advice and Guidance) / 03445 151 777 (Legal Aid Services)

Availability

Monday: 9am-5pm (Phone)

Tuesday: 9am-5pm (Phone)

Wednesday: 9am-5pm (Phone)

Thursday: 9am-5pm (Phone)

Friday: 9am-5pm (Phone)

Weekends: n/a

Office Hours: Our office hours are 9am-5pm. If you need immediate advice and this hub is currently closed, you can get help (https://england.shelter.org.uk/get_help) or read our housing advice pages - https://england.shelter.org.uk/housing_advice .

Accessibility

Wheelchair access: Yes - full

Accessible toilets: No

Access notes: Parking for disabled drivers. Ramped entrance

Other information

Languages other than English: Access to interpreters through Language Line

Charity number: 263710

Year established: 0

Staffing:

Public transport: Bus

Record last checked: 15 July 2021

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