Shelter - Dorset Housing Aid Centre
30 Poole Hill
Public phone: 0344 515 1400
Website URL: http://www.shelter.org.uk
Service offered: Advice and specialist help in housing, debt and welfare benefits. Dealing with a range of issues including homelessness, disrepair, overcrowding, landlord/tenant problems and housing benefit matters. Drop-in advice service from Monday-Friday 9.30am-1.30pm from our Bournemouth office. Phone advice is also available outside of these hours. Shelter’s nationwide helpline can be contacted on 0808 800 4444.
Target group: Anyone who is homeless or at risk of homelessness and anyone with a housing related problem.
Area served: Bournemouth, Poole, Dorset
How to contact: Email - email@example.com , phone (0344 515 1111 / 0344 515 1400) or drop-in (Suspended during coronavirus lockdown) service
Monday: 9am-5pm (Phone) / 9.30am-1.30pm (Drop In)
Tuesday: 9am-5pm (Phone) / 9.30am-1.30pm (Drop In)
Wednesday: 9am-5pm (Phone) / 9.30am-1.30pm (Drop In)
Thursday: 9am-5pm (Phone) / 9.30am-1.30pm (Drop In)
Friday: 9am-5pm (Phone) / 9.30am-1.30pm (Drop In)
Office Hours: Our office hours are 9am-5pm in which we take calls. Our drop in is from 9.30am-1.30pm where clients can visit us for advice.
Wheelchair access: Yes - full
Accessible toilets: No
Access notes: Parking for disabled drivers. Ramped entrance
Languages other than English: Access to interpreters through Language Line
Charity number: 263710
Year established: 0
Staffing: 8 full time and 6 part time staff
Public transport: Bus
Record last checked: 20 July 2020