Shelter - Greater Manchester Advice and Support Service
Ground Floor
Victoria House
5 Samuel Ogden Street
Manchester
M1 7AX
Public phone: 0344 515 1640 (Reception number)
Email: manchester@shelter.org.uk
Website URL: http://www.shelter.org.uk
Service offered: Advice and information for anyone with housing, debt or welfare benefit problems. Specialist advice for people who have a private landlord. Legal advice and court representation for people with housing issues or who are threatened with eviction. Shelter has a legal aid contract in housing. Housing–related support to people returning to Manchester from prison.
Target group: Anyone who is homeless, in housing need or with a housing related problem or debt or benefits issues.
Area served: Greater Manchester (Also cover Bolton)
How to contact: Phone (0344 515 1640), email or drop in (Suspended during coronavirus lockdown) to schedule an appointment.
Monday: 9am - 5pm
Tuesday: 9am - 5pm
Wednesday: 9am - 5pm
Thursday: 9am - 5pm
Friday: 9am - 5pm
Weekends: Closed
Office Hours:
Wheelchair access: Yes - full
Accessible toilets: No
Access notes: Level entrance.
Languages other than English: Access to interpreters and Language Line.
Charity number: 263710
Year established: 1966
Staffing: 25+ staff.
Public transport: Victoria train station - 20 minutes walk. Piccadilly bus and train stations - 5 minutes walk.
Record last checked: 27 July 2020