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Shelter - Greater Manchester Advice and Support Service

Contact details

Shelter - Greater Manchester Advice and Support Service
Ground Floor
Victoria House
5 Samuel Ogden Street
M1 7AX

Public phone: 0344 515 1640 (Reception number)


Website URL:

General information

Service offered: Advice and information for anyone with housing, debt, welfare benefit advice and support needs. Specialist advice for people who have a private landlord or are trying to find accommodation in the private rented sector. Legal advice for people with complex housing issues. Housing–related support to people returning to Manchester from prison. Specialist debt, welfare benefits and housing advice.

Target group: Anyone who is homeless, in housing need or with a housing related problem or debt, benefits issues.

Area served: Greater Manchester (Also cover Bolton)

How to contact: Phone (0344 515 1640), email or or drop in to schedule an appointment.


Monday: 9am - 5pm

Tuesday: 9am - 5pm

Wednesday: 9am - 5pm

Thursday: 9am - 5pm

Friday: 9am - 5pm

Weekends: Closed

Office Hours:


Wheelchair access: Yes - full

Accessible toilets: No

Access notes: Level entrance.

Other information

Languages other than English: Access to interpreters and Language Line.

Charity number: 263710

Year established: 1966

Staffing: 25+ staff.

Public transport: Victoria train station - 20 minutes walk. Piccadilly bus and train stations - 5 minutes walk.

Record last checked: 02 July 2018


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