SupportLine
Contact details
SupportLine
PO Box 13594
Sudbury
CO10 3FB
Public phone: 01708 765200
Email: info@supportline.org.uk
Website URL: http://www.supportline.org.uk
General information
Service offered: Telephone, email & postal support on a range of issues, particularly for people who are socially isolated, vulnerable, at risk or experiencing any form of abuse. Subjects include relationships, anger, bullying, domestic violence, rape and sexual assault, child abuse, depression, anxiety, panic attacks, addictions, phobias, eating disorders, self harm. Information on support groups and counsellors.
Target group: Children, young people and adults.
Area served: UK.
How to contact: Phone (01708 765200 - Helpline open Tues/Weds/Thurs 6pm-8pm). Email and Postal Support – SupportLine aims to respond to emails and letters within 48 hours with most answered the same day
Availability
Monday:
Tuesday: 6pm to 8pm (Helpline)
Wednesday: 6pm to 8pm (Helpline)
Thursday: 6pm to 8pm (Helpline)
Friday:
Weekends:
Office Hours: Office hours vary, answerphone when office is unattended
Accessibility
Wheelchair access: Not applicable
Accessible toilets: Not applicable
Access notes: Not applicable
Other information
Languages other than English:
Charity number: 1097419
Year established: 2000
Staffing: 1 full time, 6 volunteers.
Public transport:
Record last checked: 14 July 2025