10 Coopers Yard
Public phone: 0845/0345 120 37 30
Service offered: Information, advice and specialist help for families of children with special educational needs, young people (up to 25) with special educational needs and families with concerns about their children's education. Advice on education, welfare benefits and community care issues. Training, Disagreement Resolution, Disability Discrimination advice.
Target group: Families of children and young people (up to 25) with special educational needs.
Area served: All wales via our public Helpline which is at a local call rate. Local advisors in all Local Authorities except Pembrokeshire, Wrexham and Flintshire. Bespoke private services available – details on request,
How to contact: Phone.
Monday: 9.30am - 4.30pm (Helpline)
Tuesday: 9.30am - 4.30pm (Helpline)
Wednesday: 9.30am - 4.30pm (Helpline)
Thursday: 9.30am - 4.30pm (Helpline)
Friday: 9.30am - 4.30pm (Helpline)
Wheelchair access: Yes - limited
Accessible toilets: No
Access notes: Wheelchair access at some sites. Ask each office for details. Information in other formats on request
Languages other than English: Welsh and BSL.
Charity number: 1027599
Year established: 1986
Staffing: 18 full time equivalent staff in 5 office bases across Wales.
Record last checked: 25 September 2017