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Shelter - North East

Contact details

Shelter - North East
140-150 Pilgrim Street
Newcastle upon Tyne

Public phone: 0344 515 1601


Website URL:

General information

Service offered: Specialist advice on housing and an in-house solicitor. Dealing with a range of issues, including homelessness, evictions, repossessions, rent arrears.

Target group: Anyone who is homeless or at risk of homelessness – anyone with housing related problems

Area served: Tyne and Wear, Northumberland, Teesside, County Durham, North and South Tyneside

How to contact: Drop In (Suspended during coronavirus pandemic, please check website for up to date information), phone (0344 515 1601), email or write.


Monday: 9am - 5pm (Phone)

Tuesday: 9am - 5pm (Phone)

Wednesday: 9am - 5pm (Phone)

Thursday: 9am - 5pm (Phone)

Friday: 9am - 5pm (Phone)

Weekends: Closed

Office Hours: 9am – 5pm


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Level entrance.

Other information

Languages other than English: Access to interpreters and Language Line.

Charity number: 263710

Year established: 1966

Staffing: 9 full time, 4 part time

Public transport: 5 minutes walk from the city centre

Record last checked: 25 March 2022


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