Prisoners' Families Helpline
Public phone: 0808 808 2003 freephone
Website URL: http://www.prisonersfamilies.org/
Service offered: Information, support and a listening ear for anyone who is affected by the imprisonment of a close family member or friend. Information and guidance about prisons in England and Wales. Can link callers with services and local support groups in their area. Information sheets covering tagging, sentence calculation, help with travel costs, talking to children about imprisonment.
Target group: Anyone affected by the imprisonment of a family member or friend. Also support people who have been arrested/going to court as well as those released from prison too.
Area served: England and Wales
How to contact: Phone (0808 808 2003) or email (email@example.com). Open 9am-8pm Monday-Friday and 10am-3pm at the weekend.
Monday: 9am - 8pm
Tuesday: 9am - 8pm
Wednesday: 9am - 8pm
Thursday: 9am - 8pm
Friday: 9am - 8pm
Weekends: 10am - 3pm
Wheelchair access: Not applicable
Accessible toilets: Not applicable
Languages other than English: Language Line.
Charity number: 1077722
Year established: 1999
Staffing: 4 part time staff, 10 volunteers.
Record last checked: 15 July 2021