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West Mercia Women's Aid

Contact details

West Mercia Women's Aid
3rd Floor, Berrows Business Centre

Public phone: 0800 783 1359 / 0800 980 3331


Website URL:

General information

Service offered: Advice, advocacy, support and assistance for women and their children experiencing domestic violence. 24 hour helpline. Refuge accommodation. Children's services. Outreach and floating support.

Target group: Women and their children experiencing domestic violence.

Area served: Herefordshire, Worcestershire and Shropshire.

How to contact: Phone/Email, contact for an appointment.


Monday: 24 hour (Helpline/refuge referrals)

Tuesday: 24 hour (Helpline/refuge referrals)

Wednesday: 24 hour (Helpline/refuge referrals)

Thursday: 24 hour (Helpline/refuge referrals)

Friday: 24 hour (Helpline/refuge referrals)

Weekends: Sat, Sun 24 hour (Helpline/refuge)

Office Hours: Monday - Friday 9.30am - 5pm


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: 

Other information

Languages other than English: Spanish and Language Line.

Charity number: 1078496

Year established: 1983

Staffing: 8 full time and 9 part time staff, 10 volunteers.

Public transport:

Record last checked: 22 February 2021


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