Lancaster and District Homeless Action Service (LDHAS)

Contact details

Lancaster and District Homeless Action Service (LDHAS)
Homeless Action Centre
Edward Street

Public phone: 01524 842008


Website URL:

General information

Service offered: LDHAS provides essential needs as well as direct assistance with: health and wellbeing services (mental and physical); floating support; processing of benefits; housing or employment needs; drug and alcohol treatment; and access to identification documents. We operate an open-door policy, from Monday-Friday, providing a wide range of facilities and services. We provide a friendly and safe environment, free of judgement, for vulnerable people and those whose lives are in crisis. Anyone coming through our door can have their immediate needs met, ranging from hot food and showering to receiving support from staff on a one-to-one basis. We operate a ‘homeless hub’ which is a one stop shop providing office space for a host of incoming agencies to support the street homeless and the vulnerably housed; such as drug and alcohol services, Citizen’s Advice, lived experience groups and a range of medical professionals.

Target group: Street homeless, vulnerably housed, and impoverished people at risk of losing their home or tenancy.

Area served: Lancaster District (576 km2), North West England.

How to contact: LDHAS can be reached through phone (01524 842008) or email, agency referral, self-referral, and on a drop-in basis (COVID-19 restrictions are in place to ensure social distancing and safety). Our opening hours are Monday to Friday 9.30am to 1pm.


Monday: 9.30am - 1pm

Tuesday: 9.30am - 1pm

Wednesday: 9.30am - 1pm

Thursday: 9.30am - 1pm

Friday: 9.30am - 1pm

Weekends: Closed

Office Hours: 8.30am – 2.45pm


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Public car park next to building. Ramped entrance. Building on one level.

Other information

Languages other than English: N/A

Charity number: 1007796

Year established: 1987

Staffing: 5 part time staff, 40 volunteers.

Public transport: 5 minutes walk from the bus station.

Record last checked: 31 May 2023


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