Mental Health Matters, Pathways Advice and Information

Contact details

Mental Health Matters, Pathways Advice and Information
Room 203
Aidan House
Sunderland Road
Gateshead
NE8 3HU

Public phone: 07894 480084

Email:

Website URL: http://www.mentalhealthmatters.com

General information

Service offered: Pathways Advice and Information Service offers advice and information to residents of Gateshead who have mental ill health needs. The Advice Workers can provide you with advice and practical help with all aspects of Welfare Benefits. Our Advice Workers understand the difficulties and distress people can experience when trying to negotiate complex benefits systems. We will always provide advice and help to you in a supportive and non-judgmental manner. You do not need to make or receive a referral to get help. You can simply call us. We are open every day 9am – 5pm, except Tuesday when we are closed.

Target group: Residents of Gateshead who have mental ill health needs

Area served: Gateshead.

How to contact: Drop-in (Limited, please view website for up to date information) / phone (07894 480084) or email for appointment.

Availability

Monday: 9am - 5pm (Appointments Only)

Tuesday: Closed

Wednesday: 9am - 5pm (Appointments Only)

Thursday: 9am - 5pm (Appointments Only)

Friday: 9am - 5pm (Appointments Only)

Weekends:

Office Hours: Monday - Friday 9am - 5pm (though closed Tuesday)

Accessibility

Wheelchair access: Yes - limited

Accessible toilets: No

Access notes: Ramped entrance.

Other information

Languages other than English: Access to interpreters.

Charity number: 514829

Year established: 1994

Staffing: 3 part time advice workers + 1 sessional worker.

Public transport:

Record last checked: 05 September 2024

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