Mental Health Matters - Pathways Information and Advice Centre

Contact details

Mental Health Matters - Pathways Information and Advice Centre
Room 203
Aidan House
Sunderland Road

Public phone: 0191 490 0579


Website URL:

General information

Service offered: Advice and information for people with mental health problems, their carers, involved professionals and anyone requiring information on mental health issues. Subjects covered include local services, support groups and helplines, medication (eg side effects), patients' rights, benefits, housing, employment, training and education and sources of help and support for carers. Outreach sessions.

Target group: Mental health service users, their carers, professionals, friends and relatives.

Area served: Gateshead.

How to contact: Drop-in (Limited, please view website for up to date information) / phone (0191 490 0579) or email for appointment.


Monday: 9am - 5pm (Appointments Only)

Tuesday: Closed

Wednesday: 9am - 5pm (Appointments Only)

Thursday: 9am - 5pm (Appointments Only)

Friday: 9am - 5pm (Appointments Only)


Office Hours: Monday - Friday 9am - 5pm (though closed Tuesday)


Wheelchair access: Yes - limited

Accessible toilets: No

Access notes: Ramped entrance.

Other information

Languages other than English: Access to interpreters.

Charity number: 514829

Year established: 1994

Staffing: 3 part time advice workers + 1 sessional worker.

Public transport:

Record last checked: 20 July 2023


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