Contact details

PO Box 548

Public phone: 0808 8000 401 (Freephone)


Website URL:

General information

Service offered: Brake's helpline is a quality accredited, Freephone, confidential support service, providing information and advocacy, emotional support and a listening ear. The helpline provides support for UK residents in the following circumstances: if you have been bereaved or seriously injured in a crash / if you are caring for someone bereaved or seriously injured in a crash / if you are a professional, such as a police officer, teacher or health worker, wanting advice about how to help people affected by a crash. We will provide support whether the crash was recent or a long time ago, and whether it occurred in this country or abroad

Target group: General public.

Area served: UK residents

How to contact: To speak to our friendly, experienced and professionally trained helpline team, call 0808 800 0401, or contact us via email at . The helpline is open from 10am to 4pm Monday to Friday.


Monday: 10am - 4pm

Tuesday: 10am - 4pm

Wednesday: 10am - 4pm

Thursday: 10am - 4pm

Friday: 10am - 4pm

Weekends: Closed

Office Hours:


Wheelchair access: Not applicable

Accessible toilets: Not applicable

Access notes: 

Other information

Languages other than English:

Charity number: 1093244

Year established: 1995

Staffing: N/A

Public transport: Not applicable

Record last checked: 14 August 2023


Back to search results