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Swale Borough Council - Housing Advice and Options Team

Contact details

Swale Borough Council - Housing Advice and Options Team
Swale House
East Street
ME10 3HT

Public phone: 01795 417 511 / 01795 417485 / 01634 30 44 00 (Out of Hours)


Website URL:

General information

Service offered: Assessment of priority need under the Housing Act. Can provide temporary accommodation for those assessed as in priority need - those with children or pregnant, vulnerable because of age, disability or at risk from violence. Also provide general housing advice.

Target group: People who are or may be priority homeless, general public.

Area served: Swale Borough - Sittingbourne, Faversham, Isle of Sheppey and surrounding areas.

How to contact: Drop-in, phone, contact for an appointment or write.


Monday: 8.45am - 5pm

Tuesday: 8.45am - 5pm

Wednesday: 8.45am - 5pm

Thursday: 8.45am - 5pm

Friday: 8.45am - 4.30pm


Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Ramped entrance. Lift. Loop system.

Other information

Languages other than English: Access to interpreters and Language Line.

Charity number:

Year established: 0


Public transport:

Record last checked: 29 January 2020


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