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Contact a Family - North East England & Cumbria

Contact details

Contact a Family - North East England & Cumbria
The Dene Centre
Castle Farm Road
Newcastle upon Tyne

Public phone: 0191 213 6300


Website URL:

General information

Service offered: Regional office of national organisation offering advice, information and support to parent/carers who have children and young people with any disability or additional need. We enable parent/carers to get in contact with other families on a local and national level. We answer enquiries, run workshops, offer support to parent groups. Produce a range of parent guides nationally and regionally, produce free quarterly newsletters and email bulletins for both families and professionals.

Target group: Parents/carers with children with disabilities and additional needs.

Area served: North East England and Cumbria

How to contact: Phone, email or write.


Monday: 9am - 5.30pm

Tuesday: 9am - 5.30pm

Wednesday: 9am - 5.30pm

Thursday: 9am - 5.30pm

Friday: 9am - 5pm


Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Parking for disabled drivers. Level entrance. Lift. Loop system

Other information

Languages other than English: Language Line available on our National Freephone Helpline Monday to Friday 9.30am-5pm. Number is 0808 808 3555

Charity number: 284912

Year established: 36

Staffing: 1 part time Regional Development Manager, 1 full time Information Officer, 1 part time North East Parent Advisor, 1 part time (term time only) North East SEND Parent Advisor, 1 part time North East Hospital & Hospice Parent Advisor, 1 part time Welfare & Finance Parent Advisor, 1 part time Cumbria Parent Advisor

Public transport:

Record last checked: 02 October 2017


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