Off the Record - Bath and North East Somerset

Contact details

Off the Record - Bath and North East Somerset
Open House Centre
Manvers Street

Public phone: 01225 312481


Website URL:

General information

Service offered: Off the Record provides a range of free, confidential and independent advice and services for children and young people that support the development of their emotional and mental health and wellbeing. The organisation works with young people between the ages of 10 and 25 in the Bath and North East Somerset area. Young people can refer themselves to the organisation and access services such as counselling and specialist advice, as well as gain access to support groups for vulnerable people (such as LGBT+ young people). Services include; Listening Support and Counselling. Advocacy - support for young people when they need help to communicate with people or services in their lives e.g foster carers, parents, schools. LGBT+ Support. Support for families and young people through Education, Health and Care Plan assessments. Specialist groups that support children and young people wanting to influence government policy and more that affects them e.g. services for children in care.

Target group: Young people aged 10-25

Area served: Bath and North East Somerset

How to contact: Phone 01225 312481/Email/Drop In. Social Media - Twitter - @otr_banes / Facebook - Offering services via telephone and Zoom . Open Mon-Thurs 9am-7pm / Fri 9am-4.30pm


Monday: 9am-7pm

Tuesday: 9am-7pm

Wednesday: 9am-7pm

Thursday: 9am-7pm

Friday: 9am-4.30pm

Weekends: Closed

Office Hours:


Wheelchair access: Yes - limited

Accessible toilets: No

Access notes: Parking for disabled drivers. Stairs. Limited wheelchair access to building

Other information

Languages other than English:

Charity number: 1072322

Year established: 1994

Staffing: 5 full time staff, 33 part time staff , 25 volunteers.

Public transport: The organisation is based in Central Bath, less than two minutes from the bus and train stations.

Record last checked: 09 May 2023


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