akt (the Albert Kennedy Trust)

Contact details

akt (the Albert Kennedy Trust)

Public phone: 020 7831 6562 (London) / 0161 228 3308 (Manchester) / 0191 281 0099 (Newcastle) / 07761246386 (Bristol)

Email: gethelp@akt.org.uk

Website URL: http://www.akt.org.uk/contact

General information

Service offered: Information, advice and support around homelessness and finding safe, suitable housing. Mentoring. Youth Engagement Programme including online hangouts and support with education, employment and training. Information about LGBTQ+ community groups and activities. Signposting to other local and/or specialist support services. Site Locations: London office tel: 020 7831 6562 - 19-20 Parr Street, London N1 7GW. Manchester office tel: 0161 228 3308 - 50 Oak Street, Northern Quarter, Manchester M4 5JA. Newcastle office tel: 0191 281 0099 - MEA House, Ellison Place, Newcastle upon Tyne NE1 8XS. Bristol office tel: 07761246386 -1st Floor, St Pauls Learning And Family Centre, 94 Grosvenor Road, St Paul's, Bristol BS2 8XJ.

Target group: LGBTQ+ people aged 16 to 25 who are at risk of/experiencing homelessness or living in a hostile environment

Area served: Greater Manchester; all London Boroughs; Newcastle, the North East and Yorks and Humber; Bristol and the South West; as well as a National Digital service covering the North West, East/West Midlands, East Anglia and the South East

How to contact: Live chat on website (open 10am - 5pm Mon - Fri, closed Bank Holidays), phone and email


Monday: 10am - 5pm

Tuesday: 10am - 5pm

Wednesday: 10am - 5pm

Thursday: 10am - 5pm

Friday: 10am - 5pm


Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: London office - has street access, one small step into the building with an accessible bathroom on the ground floor. Manchester office - has street and ramp access, ground floor disabled toilet and wheelchair accessible lift to first floor. Newcastle office - fully accessible with a lift and ramps into the building, more information is listed here. Bristol office - fully accessible with a lift and ramps into the building, more information is listed here.

Other information

Languages other than English: Access to interpreters via Language Line.

Charity number: 1093815

Year established: 1989

Staffing: 55 staff members, 110 volunteers

Public transport: All offices accessible via public transport

Record last checked: 19 June 2023

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