The Welcome Organisation

Contact details

The Welcome Organisation
Unit 36
28 Townsend Street
BT13 2ES

Public phone: 02890 240424 / 07894 931047


Website URL:

General information

Service offered: Homelessness services – a Drop-in Centre, Street Outreach service, Crisis Accommodation for Women and a Floating Support service.

Target group: People affected by homelessness

Area served: Belfast.

How to contact: Phone: 02890240424. Street Outreach: Mobile 07894 931047


Monday: 8am – 6pm

Tuesday: 8am – 6pm

Wednesday: 8am – 6pm

Thursday: 8am – 6pm

Friday: 8am – 6pm

Weekends: 8am – 6pm

Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: 

Other information

Languages other than English: Chinese, Latvian, Polish and access to interpreters.

Charity number: NIC103976

Year established: 1994

Staffing: 40 staff, 40 volunteers.

Public transport: 10 minutes walk from the city centre.

Record last checked: 22 January 2024


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