Health Energy Advice Team (HEAT)
Life Bank, Quorn Street
Liverpool
L7 2QR
Public phone: 0151 263 7474 / 0151 263 2620
Email: paulanolan@heatkensington.org.uk
Website URL: http://www.heatkensington.org.uk / www.liverpooldomesticabuseservice.org.uk
Service offered: Information and advice on a range of issues for the local community including; welfare benefits and fuel poverty. Liverpool Domestic Abuse Service (support for women aged 16yrs and over, experiencing or have experienced domestic violence / abuse)
Target group: Women and Vulnerable adults.
Area served: Postal areas: All Liverpool postcodes
How to contact: Phone (0151 263 7474/0151 263 2620), email or write
Monday: 9am-4.30pm
Tuesday: 9am-4.30pm
Wednesday: 9am-4.30pm
Thursday: 9am-4.30pm
Friday: 9am-3pm
Weekends: Closed
Office Hours:
Wheelchair access: Yes - limited
Accessible toilets: Yes
Access notes: Parking for disabled drivers. Ramped entrance. Information in large print. Home visits for people unable to attend the office.
Languages other than English: Polish, Spanish, Russian, Chinese, Cantonese, Arabic, Access to interpreters- Language Line and BSL.
Charity number: 1100705
Year established: 2000
Staffing: 7 full time staff
Public transport: Buses 1, 6, 7, 14, 26, 27, 61, 78, 79, 79A, 9D.
Record last checked: 08 December 2020