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Health Energy Advice Team (HEAT)

Contact details

Health Energy Advice Team (HEAT)
Life Bank, Quorn Street
L7 2QR

Public phone: 0151 263 7474 / 0151 263 2620


General information

Service offered: Information and advice on a range of issues for the local community including; welfare benefits and fuel poverty. Liverpool Domestic Abuse Service (support for women aged 16yrs and over, experiencing or have experienced domestic violence / abuse)

Target group: Women and Vulnerable adults.

Area served: Postal areas: All Liverpool postcodes

How to contact: Phone (0151 263 7474/0151 263 2620), email or write


Monday: 9am-4.30pm

Tuesday: 9am-4.30pm

Wednesday: 9am-4.30pm

Thursday: 9am-4.30pm

Friday: 9am-3pm

Weekends: Closed

Office Hours:


Wheelchair access: Yes - limited

Accessible toilets: Yes

Access notes: Parking for disabled drivers. Ramped entrance. Information in large print. Home visits for people unable to attend the office.

Other information

Languages other than English: Polish, Spanish, Russian, Chinese, Cantonese, Arabic, Access to interpreters- Language Line and BSL.

Charity number: 1100705

Year established: 2000

Staffing: 7 full time staff

Public transport: Buses 1, 6, 7, 14, 26, 27, 61, 78, 79, 79A, 9D.

Record last checked: 11 January 2022


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