Equal Lives
Contact details
Equal Lives
Ground Floor, St Vedast House, 5-7 St Vedast Street
Norwich
NR1 1BT
Public phone: 01508 491 210
Email: info@equallives.org.uk
Website URL: http://www.equallives.org.uk
General information
Service offered: Free information and advice on a range of disability related issues. Examples of this include explaining how to access different services and support, and how to navigate different processes, such as how to make a complaint. Topics we can give information and advice around are Social Care, Mental Health, Discrimination, and Rights and Entitlements. These services are available to Disabled people, their carers and family members. Other services within Equal Lives include Advocacy, Suffolk Independent Living (Direct Payments and Personal Budget support), Membership, and Shopmobility (day hire of mobility equipment to get around Norwich City Centre).
Target group: Disabled people, people who are experiencing mental ill health, their family members, and carers.
Area served: Norfolk and Suffolk
How to contact: Phone (01508 491210), email, or post. Open Mon-Fri 8.30am - 4.30pm
Availability
Monday: 8.30am - 4.30pm
Tuesday: 8.30am - 4.30pm
Wednesday: 8.30am - 4.30pm
Thursday: 8.30am - 4.30pm
Friday: 8.30am - 4.30pm
Weekends: Closed
Office Hours: N/A
Accessibility
Wheelchair access: Yes - full
Accessible toilets: Yes
Access notes: Level entrance. Lift. Access to signers.
Other information
Languages other than English: Access to interpreters.
Charity number: 1084108
Year established: 1996
Staffing: 31 staff plus volunteers
Public transport: Yes
Record last checked: 15 July 2025