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Equal Lives

Contact details

Equal Lives
Unit 15, Manor Farm Barns
Fox Road
Framlingham Pigot
Norwich
Norfolk
NR14 7PZ

Public phone: 01508 491 210

Email: info@equallives.org.uk

Website URL: http://www.equallives.org.uk

General information

Service offered: Free information and advice on: all aspects of benefits relating to disability including Personal Independence Payment (PIP), Attendance Allowance (AA), Carers Allowance (CA) and Employment and Support Allowance (ESA). Direct Payments and Personal Budgets. Mental Health. Discrimination, rights and entitlements. Advocacy and Representation also available, including: support to appeal against decisions (e.g. around benefits). Making complaints (including NHS Complaints).Appropriate Adult support for vulnerable adults and young people who are detained in Police Custody These services are available to disabled people, their carers and family members. Other available services include: Payroll/Supported Accounts/Support Planning/Employment Support/PA Register. These are all ‘charged for’ services.

Target group: Disabled people, people who are experiencing mental ill health, their family members and carers.

Area served: Norfolk.

How to contact: Phone, contact for an appointment, write or email.

Availability

Monday: 8.30am - 4.30pm

Tuesday: 8.30am - 4.30pm

Wednesday: 8.30am - 4.30pm

Thursday: 8.30am - 4.30pm

Friday: 8.30am - 4.30pm

Weekends:

Office Hours:

Accessibility

Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Blue badge parking. Level entrance. Lift. Loop system. Outreach options for people unable to attend the office. Some home visits

Other information

Languages other than English: Access to interpreters.

Charity number: 1084108

Year established: 1992

Staffing: 90 staff / 120 volunteers

Public transport:

Record last checked: 27 September 2017

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