East Herts District Council - Housing Options (Hertford)

Contact details

East Herts District Council - Housing Options (Hertford)
Pegs Lane
SG13 8EQ

Public phone: 01279 655261

Email: housingoptions@eastherts.gov.uk

Website URL: http://www.eastherts.gov.uk

General information

Service offered: Housing options service including assessment of entitlement to housing for people who are homeless or threatened with homelessness. Administers applications to the council’s housing register and nominations to registered providers (housing associations) in the local authority area . General housing advice and information for private and housing association tenants and homeless people. Discretionary rent deposit scheme available for people with a local connection who are currently living in East Herts and are threatened with homelessness to access a property in the private rented sector. Out of hours emergencies phone 01279 655261

Target group: People who are or may be priority homeless and other people in housing need.

Area served: East Hertfordshire - Bishop's Stortford, Hertford, Ware, Buntingford and surrounding villages

How to contact: Telephone (01279 655261) for advice or make an appointment to speak to an officer, email to housingoptions@eastherts.gov.uk or write to Housing Options, East Herts Council, Wallfields, Pegs Lane, Hertford SG13 8EQ . Please be aware the council’s Reception is only open on Tuesdays between 10am and 4pm. The Housing Service is not carrying out in person assessments and all appointments are by telephone.


Monday: 9am - 5pm

Tuesday: 9am - 5pm

Wednesday: 9am - 5pm

Thursday: 9am - 5pm

Friday: 9am - 5pm

Weekends: Closed

Office Hours: 9am - 5pm


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Blue badge parking. Loop system.

Other information

Languages other than English: Language Line.

Charity number:

Year established: 0

Staffing: (Housing Service) - Housing Advice, Housing Register and Homeless Officers .

Public transport: Wallfields Office: By Road - Hertford is on the A414 between the A1 and the A10. From the A414 follow signs to council offices (Pegs Lane) and take the second exit at the mini-roundabout. There is pay and display parking for visitors in the car park .

Record last checked: 08 June 2023


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