ESCC Family Information Service
Contact details
ESCC Family Information Service
Children's Services
County Hall, PO Box 4, St Anne’s Crescent
Lewes
East Sussex
BN7 1SG
Public phone: 0345 60 80 192
Email: CS.CustomerRelations@eastsussex.gov.uk
Website URL: http://www.eastsussex.gov.uk/InformationForFamilies
General information
Service offered: Information and advice on all Children's Services, childcare facilities and services for children and young people aged up to 20 (25 with additional needs). Information and signposting on funding, Early Years Education, and school admissions.
Target group: Parents and carers of children and young people aged up to 20 years (up to 25 for additional needs).
Area served: East Sussex - Eastbourne, Hastings, Lewes, Rother, Wealden Districts.
How to contact: Email CS.Customerrelations@eastsussex.gov.uk Web contact www.eastsussex.gov.uk/InformationForFamilies or 0345 60 80 192 Helpline 10am to 3pm Mon-Fri
Availability
Monday: 10am - 3pm (Phone)
Tuesday: 10am - 3pm (Phone)
Wednesday: 10am - 3pm (Phone)
Thursday: 10am - 3pm (Phone)
Friday: 10am - 3pm (Phone)
Weekends: Closed
Office Hours: Mon-Thurs 9am – 5pm . Fri 9am – 4.30pm.
Accessibility
Wheelchair access: Yes - full
Accessible toilets: Yes
Access notes: Disabled parking on County Hall forecourt, ramp and auto-opening doors. Lifts to all levels.
Other information
Languages other than English: Interpreting and translation by arrangement.
Charity number:
Year established: 1999
Staffing: 4 P/T staff
Public transport: On a bus route
Record last checked: 07 June 2023