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Liverpool City Council - Housing Options Service

Contact details

Liverpool City Council - Housing Options Service
First Floor of St John’s Market
Elliot Street, St John's Precinct
L1 1LR

Public phone: 0800 731 6844, 0151 233 3800 Careline


Website URL:

General information

Service offered: Homelessness prevention and assessment service. Advice and information for people who are homeless or threatened with homelessness on finding accommodation, prevention work including mediation, negotiation with landlords, rent deposit scheme. Assessment of priority need under the Housing Act. Service available through the Council's One Stop Shops. Telephone service 24 hours a day.

Target group: People who are homeless or threatened with homelessness.

Area served: Liverpool.

How to contact: Call in to Council One Stop Shops, or phone (24 hours).


Monday: 9am - 4pm

Tuesday: 9am - 4pm

Wednesday: 9am - 4pm

Thursday: 9am - 4pm

Friday: 9am - 4pm


Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Service delivered at City Council's One Stop Shops, which have access for wheelchair users.

Other information

Languages other than English: Access to interpreters.

Charity number:

Year established: 0


Public transport:

Record last checked: 14 January 2020


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