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Healthwatch Liverpool

Contact details

Healthwatch Liverpool
4th Floor, 151 Dale Street
LCVS Building
L2 2AH

Public phone: 0300 7777 007


Website URL:

General information

Service offered: We help people to access better health, wellbeing & care services in Liverpool through signposting & taking feedback about the public’s experience of health & social care services.“Do you have a question, comment or complaint about an NHS or Social Care service? We’re here to help. And if you’re looking for a service or activity, we can find the right one for you”.

Target group: General public.

Area served: Liverpool.

How to contact: Healthwatch Liverpool staff will be following Government guidelines and working from home until further notice due to the current Covid-19 crisis. We will try to respond to all emails, telephone calls, answerphone messages and online enquiries as promptly as possible, but due to staff working in isolation from each other and not in our usual teams, this may sometimes take slightly longer than usual. Normally = Call in, phone (0300 7777 007), email or write.


Monday: 9am - 5pm

Tuesday: 9am - 5pm

Wednesday: 9am - 5pm

Thursday: 9am - 5pm

Friday: 9am - 5pm

Weekends: Closed

Office Hours: We can make arrangements for out of hours / late appointments


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Pay & display parking across the road

Other information

Languages other than English: Access to interpreters, BSL and Language Line.

Charity number: 8254903

Year established: 2012

Staffing: full time, 12 part time 6

Public transport: 5-10 minute walk from Liverpool Central train station, 5 minute walk from Moorfields or Lime Street train stations. 2 minutes from Queens Square Bus Station

Record last checked: 17 June 2020


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