Unlock
Contact details
Unlock
39-48 Marshan Street
Maidstone
Kent
ME14 1HH
Public phone: 01634 247350
Email: advice@unlock.org.uk
Website URL: http://www.unlock.org.uk
General information
Service offered: Independent Charity providing information and advice services for people with criminal convictions. Independent of Government. Provide peer support, advocacy, free confidential helpline with information and advice on the disclosure and barring service, applying for jobs, financial matters, travelling abroad with convictions and licence conditions. Cannot provide legal advice. Website has links to resources and publications. There is also an information site (www.unlock.org.uk) covering a wide range of issues that affect convictions and an online forum (forum.unlock.org.uk). Disclosure calculator can be found at unlock.org.uk/disclosure-calculator. Also provide training to practitioners.
Target group: Provides information and advice services for people with criminal convictions
Area served: England & Wales
How to contact: Phone (01634 247350 - Helpline - Monday to Friday, 8.45am to 4.45pm)
Availability
Monday: 8.45am-4.45pm (Helpline)
Tuesday: 8.45am-4.45pm (Helpline)
Wednesday: 8.45am-4.45pm (Helpline)
Thursday: 8.45am-4.45pm (Helpline)
Friday: 8.45am-4.45pm (Helpline)
Weekends: Closed
Office Hours:
Accessibility
Wheelchair access: Not applicable
Accessible toilets: Not applicable
Access notes: Not applicable
Other information
Languages other than English:
Charity number: 1079046
Year established: 2000
Staffing: 8 paid staff plus volunteer helpline advisors
Public transport: Not applicable
Record last checked: 30 May 2025