Royal National Institute of Blind People (RNIB)
Contact details
Royal National Institute of Blind People (RNIB)
105 Judd Street (Head Office)
London
WC1H 9NE
Public phone: 0303 123 9999
Email: helpline@rnib.org.uk / ckit.mailbox@rnib.org.uk (Admin)
Website URL: http://www.rnib.org.uk
General information
Service offered: If you need someone who understands sight loss, RNIB (Royal National Institute of Blind People) is here for you. Everyone who is blind or partially sighted has their own unique experience, so we don’t take a one size fits-all approach. We offer a range of products and services to help you to maintain your independence and live the life you want to lead. Our services include: Sight Loss Advice Service offering information, advice, practical and emotional support. This includes our hospital-based Eye Care Liaison Officers (ECLOs). RNIB Living Well with Sight Loss courses. Opportunities to connect with others, over the phone, online and at events. Accessible reading materials, like Talking Books, newspapers and magazines. RNIB Bookshare, a free online collection of educational books and resources. The RNIB Online Shop selling products to help you live independently.
Target group: People with visual impairment or sight loss
Area served: UK.
How to contact: To access any of our services, call our Helpline on 0303 123 9999, email helpline@rnib.org.uk or visit rnib.org.uk. You can also say, “Alexa, call RNIB Helpline” to an Alexa-enabled device.
Availability
Monday: 8am to 7pm (Helpline)
Tuesday: 8am to 7pm (Helpline)
Wednesday: 8am to 7pm (Helpline)
Thursday: 8am to 7pm (Helpline)
Friday: 8am to 7pm (Helpline)
Weekends: Saturday 9am to 1pm (Helpline)
Office Hours:
Accessibility
Wheelchair access: Yes - full
Accessible toilets: Yes
Access notes: Level entrance. Lifts in building. Information available in Braille, disk and print.
Other information
Languages other than English: Language Line.
Charity number: 226227
Year established: 0
Staffing:
Public transport: N/A
Record last checked: 10 April 2025