Worcester Citizens Advice (SmartMove / SmartLets)
Contact details
Worcester Citizens Advice (SmartMove / SmartLets)
The Hopmarket
Foregate
Worcester
WR1 1DL
Public phone: 0808 278 7891
Email: advice@citaworcester.org.uk
Website URL: http://www.citizensadviceworcester.org.uk/
General information
Service offered: Information, advice, representation and practical assistance on, housing and homelessness for homeless people and those facing homelessness. Provides limited spaces via housing scheme (HMOs and self-contained). Assistance with a grant application to assist with cost of rent in advance/deposit.
Target group: Anyone needing advice on housing. Homeless, on a low income or vulnerably housed people.
Area served: Worcester and surrounding areas.
How to contact: Referral via Hopmarket Drop in https://citizensadviceworcester.org.uk/ or advice@citaworcester.org.uk or 0808 278 7891
Availability
Monday: 9.30am - 4pm (Phone)
Tuesday: 9.30am - 4pm (Phone)
Wednesday: 9.30am - 4pm (Phone)
Thursday: 9.30am - 4pm (Phone)
Friday: 9.30am - 4pm (Phone)
Weekends:
Office Hours: Monday - Friday 9.30am - 5pm
Accessibility
Wheelchair access: Yes - full
Accessible toilets: Yes
Access notes: Ramped entrance.
Other information
Languages other than English: Access to interpreters, Language Line and BSL.
Charity number: 1109696
Year established: 1975
Staffing: 14 full time, 10 part time, 15 volunteers.
Public transport: Foregate Street train station and central bus station - 5 minutes walk.
Record last checked: 09 September 2025