Age Cymru Gwent – Information & Advice Service
Contact details
Age Cymru Gwent – Information & Advice Service
124 – 128 High Street
Newport
NP12 1AF
Public phone: 01633 240190
Email: information@agecymrugwent.org
Website URL: http://www.agecymrugwent.org
General information
Service offered: This service offers a wide range of information and advice to anyone throughout Gwent via the telephone. Home visits will be considered where there are communication and mobility barriers. The service offers a 360 degree service for clients needing information or advice in areas such as; community care, care home fees, accessing a full welfare benefit entitlement check and assistance with welfare benefit form completion and appeals form completion. The service does not attend Tribunals with or on behalf of people nor provide any debt advice.
Target group: Anyone aged 50+ for information and advice. Form completion for anyone 50+
Area served: Newport, Torfaen, Monmouthshire, Blaenau Gwent and Caerphilly
How to contact: Please Phone (01633 240190) / Email - information@agecymrugwent.org for any information and advice queries. Lines are open Monday to Friday 10:00am to 3:00pm. There is also a 24-hour answerphone service available.
Availability
Monday: 10am to 3pm (Phone)
Tuesday: 10am to 3pm (Phone)
Wednesday: 10am to 3pm (Phone)
Thursday: 10am to 3pm (Phone)
Friday: 10am to 3pm (Phone)
Weekends: Not Open
Office Hours:
Accessibility
Wheelchair access: Yes - full
Accessible toilets: Yes
Access notes: Level entrance.
Other information
Languages other than English:
Charity number: 1155903
Year established: 1974
Staffing: The service is provided by a department manager and four advisors. These are supported by a small team of trained volunteers
Public transport: We are less than half a mile from Blackwood Bus Station.
Record last checked: 09 July 2025